Documentation

1. Install

1. Install from the Shopify App Store (or your Partner distribution link).
2. Approve the requested scopes.
3. Open UploadFlow AI from Apps in Shopify admin.

In the app you’ll mainly use Home, Products, Files, and Ask for file.

2. Set up a product

1. Go to Products → Sync from Shopify.
2. Open a product → turn uploads On.
3. Add fields (for example “Artwork” or “Logo”). Mark required fields if shoppers must upload before add to cart.

3. Add the product-page uploader

This is the main way customers send files.

1. Deploy the app extensions (shopify app deploy) if you haven’t already.
2. In the app, open Products and use Open theme editor (or Theme editor → Product template → Add section → Apps → UploadFlow product upload).
3. Optional: Cart template → UploadFlow cart uploads (also available via deep link in the app).
4. Optional: Thank-you page → UploadFlow Thank You.

On the product page, customers pick a file, see a preview, and (on Pro) get AI feedback before checkout.

4. Review files in admin

Open Files. By default you’ll see items that Need review.

• Approve — file is good to use.
• Request changes — tell the customer what to fix, then optionally send an Ask-for-file link.

5. Ask for file (backup)

Use this only when someone needs to replace a file after review — not for the first upload.

1. Open Ask for file → Create link.
2. Choose the product and customer email.
3. Copy the link and send it by email (or your usual channel).

The same portal also supports order + email lookup at /portal if a customer lost their link.

6. AI checks (Pro)

On Pro, AI can flag print-readiness issues (resolution, blur, color mode) while the customer is still on the product page so they can replace the file immediately. Treat AI as a helper — always review critical jobs before production.

7. Plans & billing

• Free — 25 uploads / month, 500 MB storage
• Pro — unlimited uploads, 10 GB storage, AI, OCR, public API — $9.99/mo or $99/yr via Shopify Billing

Upgrade, switch monthly/annual, or downgrade to Free from Plans in the app (Shopify Billing). See Pricing.

8. Privacy & GDPR

UploadFlow responds to Shopify’s customers/data_request, customers/redact, and shop/redact webhooks. Full details are in the Privacy Policy.